Skip to main content

Kinefinity Support

Welcome to the Kinefinity Support page. Here you can find:

  • Camera Information
  • Custom LUTs
  • Latest Firmware
  • Manuals
  • Warranty and Returns

Kinefinity MAVO LF Mark2

The Kinefinity MAVO LF mark2 features the same remarkable large format 36X24mm 3:2 CMOS imaging sensor found in its predecessors, the MAVO Edge 6K and the original MAVO LF mk1. This large format sensor offers a wide range of creative lensing options and allows for cropping to achieve a Super 35mm format.

Building upon the success of its predecessors, the MAVO LF mark2 incorporates the powerful MAVO Edge high-performance computing platform. It seamlessly integrates industry-standard ports, including independent dual SDI outputs with metadata support, enhancing connectivity with external devices. The camera records and encodes stunning images in Apple ProRes4444/XQ format, offering exceptional visual quality. The footage can be conveniently stored on NVMe M.2 2280 SSDs, ensuring reliable and efficient data storage.

With its lightweight and compact camera body, the MAVO LF mark2 streamlines the filmmaking process, providing a professional and efficient experience. It offers a more affordable price point, opening up opportunities for cinematographers to achieve their creative vision without compromising on quality.

The MAVO LF mark2 empowers filmmakers with its advanced features and accessibility, making it an excellent choice for those seeking a professional and efficient filmmaking experience.

You can always find the latest firmware update here in our blog article.

We’ve made our very own Kinefinity MAVO LF MK2 ARRI LUTPACK. You can find it here.

Kinefinity Europe Warranty Policy

1. The warranty period is two years (24 months) after the date of sale of the product.

2. The following conditions must be met for the warranty to be valid:

1) The camera body serial number is the same as the serial number of the internal firmware;

2) The defect is not caused by user inflicted damage or negligence (i.e.: physical impact, water damage, extreme heat or fire, lightning strikes, improper use of electricity, etc.) or natural disasters.

3. Warranty is not valid in the following situations:

1) Unauthorised repair, misuse, collision, negligence, abuse, liquid injection, accident, alteration, quality problems caused by improper installation, or tearing, alteration of label, serial number, anti-counterfeiting mark;

2) The unit is faulty if it is combined with third-party accessories and accessories that have not been certified by the manufacturer;

3) Failure to use or keep in accordance with the requirements of the product description.

5. Warranty claims must be reported after the damage is noticed. User or dealer must provide all the information as required by Kinefinity-Europe’s service staff.

6. The manufacturer shall not be liable for any other loss caused by the malfunction of their products, nor for any civil and criminal liability arising therefrom.

7. The user shall not disassemble the products in any way, attempt to crack the firmware of the machine, and communicate the firmware of the machine or the corresponding software (i.e. KineStation) to others without the written permission of the manufacturer. In case of violation, the manufacturer refuses to provide any after-sales service and warranty service, and the user bears all legal consequences arising therefrom.

8. The following situations are not covered by the warranty:

1) Mechanical damage to the surface of the image sensor inside the camera unit, including scratches;

2) The defects of the image sensor inside the machine after use, such as dead pixels and bad lines;

3) Physical damage to the camera due to human factors;

4) Physical damage to the camera due to force majeure (accidents, disasters, wars, earthquakes, etc.);

5) The port is burnt due to leakage of the power supply (not well grounded);

6) The camera is damaged due to excessive input voltage.

9. Parts that have been replaced by the limited warranty are not returned to the user.

10. Shipping cost to and from dealer or service centre are at user’s charge. Dealer, distributor or manufacturer are not responsible for any damage or loss occurring during the shipment to and from dealer or service centre of repaired/replaced parts.

11. If the contents of this clause are inconsistent with the national regulations. The national regulations shall prevail.

12. For products by other manufacturers (i.e. Movcam) delivered together with Kinefinity products, the warranty policy provided by their respective manufacturers shall prevail.

Returns

We don’t accept Kinefinity related returns.

Kinefinity MAVO S35 Mark2

The Kinefinity MAVO S35 mark2 introduces an advanced 6K S35 1.5X aspect CMOS sensor, delivering exceptional imaging capabilities. With a flexible frame rate range, it can achieve up to 96FPS in 6K Wide and an impressive 270FPS in S16, allowing for creative flexibility in capturing motion. Thanks to its dual native ISO of 800/3200, the camera excels in challenging low-light environments, ensuring outstanding performance.

The MAVO S35 mark2 integrates the powerful MAVO Edge high-performance computing platform, enabling efficient and seamless workflows. It offers industry-standard ports, including independent dual SDI outputs with metadata support. The camera efficiently encodes stunning footage in Apple ProRes4444/XQ format, which can be conveniently stored on the NVMe M.2 2280 SSD.

Designed with convenience in mind, the lightweight and compact camera body weighs just 1.3kg, making it easy to handle during shoots. The MAVO S35 mark2 is widely embraced by cinematographers, as it upholds the established industry standard for cinema. It has gained recognition among professionals, standing alongside renowned cameras like the ALEXA35.

For a comprehensive exploration of the MAVO S35 mark2’s capabilities, we invite you to delve into our detailed Blog post, where you can discover the camera’s features and functionalities in depth.

You can always find the latest firmware update here in our blog article.

Kinefinity Europe Warranty Policy

1. The warranty period is two years (24 months) after the date of sale of the product.

2. The following conditions must be met for the warranty to be valid:

1) The camera body serial number is the same as the serial number of the internal firmware;

2) The defect is not caused by user inflicted damage or negligence (i.e.: physical impact, water damage, extreme heat or fire, lightning strikes, improper use of electricity, etc.) or natural disasters.

3. Warranty is not valid in the following situations:

1) Unauthorised repair, misuse, collision, negligence, abuse, liquid injection, accident, alteration, quality problems caused by improper installation, or tearing, alteration of label, serial number, anti-counterfeiting mark;

2) The unit is faulty if it is combined with third-party accessories and accessories that have not been certified by the manufacturer;

3) Failure to use or keep in accordance with the requirements of the product description.

5. Warranty claims must be reported after the damage is noticed. User or dealer must provide all the information as required by Kinefinity-Europe’s service staff.

6. The manufacturer shall not be liable for any other loss caused by the malfunction of their products, nor for any civil and criminal liability arising therefrom.

7. The user shall not disassemble the products in any way, attempt to crack the firmware of the machine, and communicate the firmware of the machine or the corresponding software (i.e. KineStation) to others without the written permission of the manufacturer. In case of violation, the manufacturer refuses to provide any after-sales service and warranty service, and the user bears all legal consequences arising therefrom.

8. The following situations are not covered by the warranty:

1) Mechanical damage to the surface of the image sensor inside the camera unit, including scratches;

2) The defects of the image sensor inside the machine after use, such as dead pixels and bad lines;

3) Physical damage to the camera due to human factors;

4) Physical damage to the camera due to force majeure (accidents, disasters, wars, earthquakes, etc.);

5) The port is burnt due to leakage of the power supply (not well grounded);

6) The camera is damaged due to excessive input voltage.

9. Parts that have been replaced by the limited warranty are not returned to the user.

10. Shipping cost to and from dealer or service centre are at user’s charge. Dealer, distributor or manufacturer are not responsible for any damage or loss occurring during the shipment to and from dealer or service centre of repaired/replaced parts.

11. If the contents of this clause are inconsistent with the national regulations. The national regulations shall prevail.

12. For products by other manufacturers (i.e. Movcam) delivered together with Kinefinity products, the warranty policy provided by their respective manufacturers shall prevail.

Returns

We don’t accept Kinefinity related returns.

Kinefinity MAVO Edge 8K

The Kinefinity MAVO Edge 8k is a large-format 8K cine camera. With a whole-new carbon fiber camera body, MAVO Edge is equipped with a stunning 8K 70P CMOS imaging sensor and cutting-edge image processing engine, which elevate the Kinefinity camera system to a whole new level.

MAVO Edge, a brand-new large-format 8K cine camera, 8K 70P CMOS imaging sensor and cutting-edge image processing engine with whole-new carbon fiber camera body, allowing cinematographers to create without boundaries, no matter for feature movies, production with VFX, high-end TV commercial and series, even wild-life documentaries.

Featuring internal motorized full-spectrum e-ND, more industry-standard ports and dual SSD media slots, Kinefinity brings Apple ProRes4444/XQ to the MAVO Edge as an in-camera codec to make the workflow easier. MAVO Edge also provides dual 1.5G/3G SDI outputs with metadata and audio transmission, to enhance the compatibility with third-party accessories like external recorders and 1.5G monitors.

You can always find the latest firmware update here in our blog article.

Gafpa Gear’s LUTPACK for the Kinefinity MAVO Edge 8K consists of a 65X65  highly accurate post production Cube LUT, to convert the MAVO Edge 8K color matrix into the ARRI ALEXA log-c color space during post-production. We also include a fast turn around LUT which includes both the log-c transformation and ARRI rec 709.

You can find the LUT here in our shop.

Kinefinity Europe Warranty Policy

1. The warranty period is two years (24 months) after the date of sale of the product.

2. The following conditions must be met for the warranty to be valid:

1) The camera body serial number is the same as the serial number of the internal firmware;

2) The defect is not caused by user inflicted damage or negligence (i.e.: physical impact, water damage, extreme heat or fire, lightning strikes, improper use of electricity, etc.) or natural disasters.

3. Warranty is not valid in the following situations:

1) Unauthorised repair, misuse, collision, negligence, abuse, liquid injection, accident, alteration, quality problems caused by improper installation, or tearing, alteration of label, serial number, anti-counterfeiting mark;

2) The unit is faulty if it is combined with third-party accessories and accessories that have not been certified by the manufacturer;

3) Failure to use or keep in accordance with the requirements of the product description.

5. Warranty claims must be reported after the damage is noticed. User or dealer must provide all the information as required by Kinefinity-Europe’s service staff.

6. The manufacturer shall not be liable for any other loss caused by the malfunction of their products, nor for any civil and criminal liability arising therefrom.

7. The user shall not disassemble the products in any way, attempt to crack the firmware of the machine, and communicate the firmware of the machine or the corresponding software (i.e. KineStation) to others without the written permission of the manufacturer. In case of violation, the manufacturer refuses to provide any after-sales service and warranty service, and the user bears all legal consequences arising therefrom.

8. The following situations are not covered by the warranty:

1) Mechanical damage to the surface of the image sensor inside the camera unit, including scratches;

2) The defects of the image sensor inside the machine after use, such as dead pixels and bad lines;

3) Physical damage to the camera due to human factors;

4) Physical damage to the camera due to force majeure (accidents, disasters, wars, earthquakes, etc.);

5) The port is burnt due to leakage of the power supply (not well grounded);

6) The camera is damaged due to excessive input voltage.

9. Parts that have been replaced by the limited warranty are not returned to the user.

10. Shipping cost to and from dealer or service centre are at user’s charge. Dealer, distributor or manufacturer are not responsible for any damage or loss occurring during the shipment to and from dealer or service centre of repaired/replaced parts.

11. If the contents of this clause are inconsistent with the national regulations. The national regulations shall prevail.

12. For products by other manufacturers (i.e. Movcam) delivered together with Kinefinity products, the warranty policy provided by their respective manufacturers shall prevail.

 

Returns

We don’t accept Kinefinity related returns.

 

Kinefinity MAVO Edge 6K

The Kinefinity MAVO Edge 6K is a cutting-edge large format cinema camera that embodies the latest advancements in technology. Designed as the flagship model in the esteemed MAVO Edge series, this camera integrates a high-performance computing platform to deliver exceptional image quality and versatility.

Capture stunning visuals with the 6K full-frame 36x24mm 3:2 CMOS image sensor of the MAVO Edge 6K. Its dual native ISO gain architecture (800/5120) ensures excellent highlight performance in various sensitivity settings, resulting in sharp, smooth images with accurate skin tones and natural color reproduction. Enjoy precise exposure control with the internal full-spectrum e-ND filter (0.6-2.4), enabling you to adapt to different lighting conditions effortlessly. Seamlessly connect to industry-standard peripherals through integrated ports like 3G-SDI and timecode support. The MAVO Edge 6K employs a dual SSD system, compatible with NVMe M.2 2280 SSDs, providing reliable and efficient data storage options. Capture your footage in high-quality formats such as Apple ProRes4444/XQ and uncompressed RAW.

Despite its powerful capabilities, the MAVO Edge 6K remains lightweight, weighing only 1.6 kg. Its compact design ensures ease of use and portability, allowing you to adapt to various shooting conditions effortlessly.

You can always find the latest firmware update here in our blog article.

The LUTPACK offered by Gafpa Gear for the Kinefinity MAVO Edge 6K* provides a powerful post-production solution. It includes a meticulously crafted 65×65 Cube LUT designed to accurately convert the color space of the Kinefinity MAVO Edge 6K to match the renowned ARRI ALEXA color space.

Colorists widely recognize and appreciate the ARRI color science as the industry standard, making it a preferred choice for grading. By utilizing this LUT as a starting point in post-production, colorists can seamlessly align the color space of the MAVO Edge 6K footage with the ARRI ALEXA, ensuring consistency and facilitating a smoother grading process.

The Gafpa Gear LUTPACK opens up new possibilities for achieving a cohesive look and maintaining the desired aesthetic throughout the post-production workflow.

*These LUTS will work on the MAVO LF as well since it sports the same sensor and color science

You can find the LUT in our shop.

Kinefinity Europe Warranty Policy

1. The warranty period is two years (24 months) after the date of sale of the product.

2. The following conditions must be met for the warranty to be valid:

1) The camera body serial number is the same as the serial number of the internal firmware;

2) The defect is not caused by user inflicted damage or negligence (i.e.: physical impact, water damage, extreme heat or fire, lightning strikes, improper use of electricity, etc.) or natural disasters.

3. Warranty is not valid in the following situations:

1) Unauthorised repair, misuse, collision, negligence, abuse, liquid injection, accident, alteration, quality problems caused by improper installation, or tearing, alteration of label, serial number, anti-counterfeiting mark;

2) The unit is faulty if it is combined with third-party accessories and accessories that have not been certified by the manufacturer;

3) Failure to use or keep in accordance with the requirements of the product description.

5. Warranty claims must be reported after the damage is noticed. User or dealer must provide all the information as required by Kinefinity-Europe’s service staff.

6. The manufacturer shall not be liable for any other loss caused by the malfunction of their products, nor for any civil and criminal liability arising therefrom.

7. The user shall not disassemble the products in any way, attempt to crack the firmware of the machine, and communicate the firmware of the machine or the corresponding software (i.e. KineStation) to others without the written permission of the manufacturer. In case of violation, the manufacturer refuses to provide any after-sales service and warranty service, and the user bears all legal consequences arising therefrom.

8. The following situations are not covered by the warranty:

1) Mechanical damage to the surface of the image sensor inside the camera unit, including scratches;

2) The defects of the image sensor inside the machine after use, such as dead pixels and bad lines;

3) Physical damage to the camera due to human factors;

4) Physical damage to the camera due to force majeure (accidents, disasters, wars, earthquakes, etc.);

5) The port is burnt due to leakage of the power supply (not well grounded);

6) The camera is damaged due to excessive input voltage.

9. Parts that have been replaced by the limited warranty are not returned to the user.

10. Shipping cost to and from dealer or service centre are at user’s charge. Dealer, distributor or manufacturer are not responsible for any damage or loss occurring during the shipment to and from dealer or service centre of repaired/replaced parts.

11. If the contents of this clause are inconsistent with the national regulations. The national regulations shall prevail.

12. For products by other manufacturers (i.e. Movcam) delivered together with Kinefinity products, the warranty policy provided by their respective manufacturers shall prevail.

 

Returns

We don’t accept Kinefinity related returns.